Consultation on proposed changes to our contact centre and face to face service opening hours

Closes 17 Jan 2025

Introduction:

From 1 April 2025 we are proposing to make changes to the opening hours of our contact centre and face to face service.  

The proposed changes will support our commitment to developing and improving services, so they are accessible and meet the needs of all our customers.  

We would like to hear your views on these proposed changes, please complete this short survey.